We do not knowingly collect, maintain, disclose, or sell personal information about users under legal age according to the jurisdiction. If you are under the legal age, please do not use our Services. If you are under the legal age and have used our Services, please contact us at the email address below so that we may delete your personal information.
If you use our Services only for your personal use, you are to be considered as the “User” and for the General Data Protection Regulation, we are the data controller.
If you use our Services to execute orders and deliver products to third parties, you are to be considered as the “Merchant” and about your contact details and the other data listed in Section 1 below, we are the data controller. Where we act on a Merchant’s behalf to fulﬁl an order concerning the Merchant’s customer, we are a data processor: please see our Data Processing Terms.
Where you are a User and it is necessary to fulﬁl our contract with you to provide, maintain, or improve our products and Services (including, to the extent permitted by applicable law, any matters in our legitimate interests concerning the Services), we will conﬁrm your identity, contact you, provide customer support (including via chat, in the comment section of our blog, or other platforms, where you may reach us), operate your account with us and invoice you. For the aforementioned purposes, we collect information that may contain the following personal data:
If you have given your consent when registering your account, when subscribing to our newsletter or blog, or shared your email address or other personal data with us to receive any other information (for example, our list of sub-processors), we will process your email address to send you the informative and/or promotional materials, to which you have subscribed to, for example, newsletters, advertisements of our Services and other information about our Services that you have requested. At any point in time, you can unsubscribe from receiving the above-mentioned information in our email footers and through your notiﬁcation settings on RAXIS ANUNCIOS PUBLICITARIOS. For Merchants, we will not use the contact details of your customers to directly market or advertise our Services to them.
When you call our customer support phone line, we may monitor or record the call to ensure the quality of our customer support. If you have a RAXIS ANUNCIOS PUBLICITARIOS account, we will retain the recording for as long as you have an account. If you do not have an account, we will delete the recording within 12 months or retain it, if it will be needed to resolve disputes between you and us.
By using cookies and similar technology on our website, we may collect data such as information on your device, your preferences and information ﬁlled while visiting our website, your interaction with the website, and other information used for analytical, marketing, and targeting activities (including unique visits, returning visits, length of the session, actions carried out in the webpage).
As it is in our legitimate interests to ensure our network security, give you access to and improve our
Services, we also collect the following technical usage data:
How and when you access your account; Information about the device and browser you use; IP address and device data.
Where we act on a Merchant’s behalf to fulﬁl an order about the Merchant’s customer (i.e. an end-user of our Services), we are a data processor and we collect information relating to the Merchant’s customer, such as personal data relating to the end-user of our Services, any personal data in the printing content (where applicable), personal data revealed during the use of any RAXIS ANUNCIOS PUBLICITARIOS services, including name, email address, phone number, shipping address, and other information about the Merchant's customers.
For RAXIS ANUNCIOS PUBLICITARIOS to provide you with our Services, we work with third parties (“Third Party Service Providers”) with whom we share personal data to support these Services.
Information you have provided to us during the use of our Services, including technical usage data, is shared with third parties who provide hosting and server co-location services as well as data and cybersecurity services.
Information you have provided to us during your use of our Services may be shared with third party manufacturing services that we contract with to provide any Services.
Your email address and other contact details you have provided to us and your messages to our customer service are shared with communication, email distribution, content delivery services, and customer support system providers.
Information regarding your purchases and payments is shared with billing and payment processing services, fraud detection and prevention services, accounting, and ﬁnancial advisors.
Information regarding your use of our website and other information received from cookies and similar technology is shared with web analytics, session recording, and online marketing services.
Information on your account, purchases, and preferences can be shared with marketing services.
Insofar as reasonably necessary to defend our legal rights, we may share your personal data with our legal advisors.
We will only share personal data with Third-Party Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.
In certain circumstances, we are required to share information with third parties to comply with legal requirements or requests and protect our, or a third party’s, lawful interests. We will also disclose your information to third parties in and outside your country only to the extent allowed by applicable law, including:
We may retain your personal data for as long as you have a RAXIS ANUNCIOS PUBLICITARIOS account or any of the abovementioned legal bases for personal data processing still exists. For example, if you unsubscribe from our marketing, newsletter, or blog emails, we will stop the processing of personal data for such purposes. If you have used our Services without creating a RAXIS ANUNCIOS PUBLICITARIOS account, we will keep your personal data as long as necessary to comply with our legal obligation to retain information relating to the provision of services, for example, for tax purposes.
After terminating your relationship with us by deleting your RAXIS ANUNCIOS PUBLICITARIOS account or otherwise ceasing to use our Services, we may continue to store copies of your (and concerning Merchants, your customers' personal data) as necessary to comply with our legal obligations, to resolve disputes between you and us (or you and your customers), to prevent fraud and abuse, to enforce our agreements, and/or to protect our legitimate interests (to the extent that we are permitted by the applicable law to continue to store copies to protect our legitimate interests).
You have the right to request access to your personal data; in certain circumstances to correct, amend, delete, or restrict the use of your personal data by logging into your RAXIS ANUNCIOS PUBLICITARIOS account or by reaching us using the contact information provided below. Besides, you can object to the processing of your personal data in some circumstances (in particular, where we are not required to process your data to meet contractual or other legal requirements). These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information that we are required by law to retain, are permitted by law to retain, or have compelling legitimate interests in retaining (to the extent that applicable law permits us to retain such information based on our legitimate interests).
Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority. If you are a customer of a Merchant (an end-user of our Services), please direct your concern to the relevant Merchant in the ﬁrst instance
We seek to use reasonable organizational, technical, and administrative measures to protect the conﬁdentiality, integrity, and availability of personal data. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your RAXIS ANUNCIOS PUBLICITARIOS account, limit access to your computer and browser by signing out after you have ﬁnished your session, and avoid providing us with any sensitive information.
Address: Avenida Homero N°229, Piso 5 Int 501, Colonia Polanco V Sección, C.P. 11560, alcaldía Miguel Hidalgo. Mexico City
Phone number: +52 1 55 5254-2235
The version of this Policy is eﬀective as of March 1, 2022.